At carrentalreservation, we are committed to nurturing a trustworthy relationship with you. This Cancellation Policy outlines the terms under which you may cancel your rental or car rental bookings.
General Policy
- All bookings made through carrentalreservation for car rentals and rental accommodations are subject to this Cancellation Policy.
- Specific cancellation terms may vary by service provider. Please review the cancellation terms specific to your booking at the time of reservation.
Cancellation Requests
- Cancellation requests must be made at least 6 hours before the scheduled rental check-in or car rental pick-up time.
- Requests must be initiated via phone call to our customer support line.
- For verification, we also require email confirmation of your cancellation request. This helps protect your privacy and supports smooth processing.
Non-Cancellable & Non-Refundable Situations
- Bookings may not be canceled in case of no-shows, late arrivals, strikes, overbookings, or force majeure events beyond our control or the provider’s control.
- Some bookings may be strictly non-cancellable, depending on the service provider’s terms.
Customer Responsibilities
- It is your responsibility to review and understand the cancellation policy before confirming your booking.
- Delays in responding to or completing the cancellation request may result in failure to process the request.
Policy Updates
- carrentalreservation may update this Cancellation Policy at any time without notice. Continued use of our services implies acceptance of any changes.